FAQ

HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?
Your order is shipped in 2 to 3 days. Our average delivery times are then 5 to 21 business days worldwide.
Where do we deliver and what are the shipping costs?
We deliver worldwide. Shipping is FREE for every order.
Where are you located?
Our company is based in Canada.
Who delivers my item?
Your items are delivered through your local postal service.
What are the delivery hours?
Items are delivered according to your local post office’s schedule.
What happens if no one is home?
Don’t worry, our items will be left in your mailbox if they are small enough. Otherwise, your package will be left at your post office where you can pick it up.
I entered the wrong address, what should I do?
Don’t worry, if your order hasn’t been shipped yet, contact us immediately.